CRISP Flow
Any signed-in CrewHQ staff member can review the shared CRISP flow. Upload the CRISP ENS Panel Details export and it surfaces the inpatient & observation discharges that are Transitional Care Management candidates (99495 / 99496) — with the 2-business-day call clock and the 7-day (99496) / 14-day (99495) face-to-face windows. ED visits and current admissions are listed separately for outreach.
Secure retained workflow. The CRISP file is parsed locally, then retained through the authenticated BHW
cloud service. Desktop alerts contain counts only—not patient details. Decision support only: TCM requires an eligible discharge to a community setting, an
interactive contact within 2 business days, and the face-to-face visit within the window. The 2-business-day
clock ignores federal holidays — verify against the calendar. Confirm eligibility before billing.
Care Management is the follow-up source. First-contact dates, status, and visit dates shown here read from the connected Care Management row when one exists. Update them in Care Management; CRISP Flow remains the shared event and deadline view.
Ambulatory chart review is intentional. A matched ambulatory row includes Open chart to attach. That opens the existing Patient 360 clinical-event draft; an authorized provider must review and approve it before it becomes part of the clinical timeline.
Upload the CRISP Panel Details export
Drop the
PanelDetails….xlsx here, or click to chooseAccepts the CRISP ENS panel export (.xlsx) or a delimited .csv, .tsv, or .txt with the same columns. Tabs, commas, semicolons, and pipes are detected automatically. Uploads merge into retained history; repeat events are updated instead of duplicated.
Columns required for upload
Required headers: First Name, Last Name, Date of Birth, Encounter Type, Admit Date / Time, Discharge Date / Time, Discharge Disposition, Facility.
Also retained when present: Patient Complaint (chief complaint), Primary Diagnosis Codes, Primary Diagnosis Description, Gender, Primary Care Provider, Address, Location, ER Last 90 Days, Admit Source, Discharge To Location, Cell Phone, Middle Name, Death Indicator, and Date of Death.
Also retained when present: Patient Complaint (chief complaint), Primary Diagnosis Codes, Primary Diagnosis Description, Gender, Primary Care Provider, Address, Location, ER Last 90 Days, Admit Source, Discharge To Location, Cell Phone, Middle Name, Death Indicator, and Date of Death.
Checking secure retention…
Current active CEND roster
Built directly from current active permanent patients in the protected Patient Registry.
Checking the active Patient Registry…
The downloaded CSV contains PHI. Upload it only through CRISP CEND and resubmit at least every 90 days; do not send it by ordinary email or text.
Optional discharge match roster:
not loaded — showing all discharges
Any file with name + DOB columns. Remembered on this device only.